Tongzhou District Public Complaints Office
(1) Implement the laws, regulations, rules, and policies of the state and Beijing Municipality on the work for handling petitions via letters and visits, study and draft relevant normative documents for the District, and organize the implementation thereof.
(2) Handle the letter and visit demands related to the District raised by residents, overseas individuals, legal persons, and other organizations through petition channels, handle letters and online petitions from residents to the District Committee, District Government, and leaders, and receive visitors.
(3) Report important suggestions, opinions, and issues put forward in letters, visits, and online petitions to the District Committee and District Government, comprehensively analyze the petition situation, organize to carry out investigations and research, and propose solutions to relevant issues.
(4) Supervise and oversee the decision-making and deployment of petition work by the Beijing Committee of the Communist Party of China, District Committee, and District Government, submit relevant petition matters to various townships, sub-districts, and relevant units, and supervise and inspect the handling status.
(5) Be responsible for the comprehensive coordination of the work of persuading and returning abnormal petitioners in the District.
(6) Organize and coordinate the investigation and resolution of internal conflicts and disputes among the people, and report the resolution of key conflicts and disputes to the District Committee and District Government in a timely manner.
(7) Coordinate to handle prominent petition issues across areas, departments, and industries in the District, urge to inspect the implementation of various measures, and participate in the coordination and handling of emergencies related to petitions.
(8) Undertake the specific work of the Petition Review and Examination Committee of Tongzhou District People's Government of Beijing Municipality, and take charge of the review and re-examination of petition matters accepted by the District Government.
(9) Guide the work for handling petitions via letters and visits in the entire district. Undertake the responsibility of collecting and analyzing petition information in the entire district, and organize, guide, coordinate, and promote the information construction of the petition system in the entire district. Be responsible for promoting and disseminating information on petition work.
(10) Collect and handle important suggestions from the people on the development of various construction undertakings such as politics, economy, culture, society, and ecological civilization in the District.
(11) Fulfill other tasks assigned by the District Committee and District Government.
Tel: 010-69542085